At Snapshopper Hub Technologies, we are committed to providing a smooth and enjoyable shopping experience for our valued customers ("you," "your"). We understand that there may be situations where you need to cancel an order, and to ensure transparency, we have developed this Cancellation Policy. Our goal is to make cancellations as straightforward as possible for your convenience. If you need assistance or have any questions, our dedicated customer support team is here to help. Thank you for choosing Trendyattires, where your satisfaction is our priority.
Eligibility
Orders can be canceled within (48) hours of placing them if they have not yet been prepared for shipment. While we strive to accommodate cancellations whenever possible, certain eligibility criteria apply. Orders that have already been processed or shipped may not be eligible for cancellation. Additionally, custom or personalized products may have different cancellation policies. To check if your order qualifies for cancellation, please refer to your account dashboard or contact our customer support team.
We recommend initiating the cancellation process promptly to increase the chances of success. Once an order has entered the shipping phase, there may be additional fees or restrictions on cancellation. Specific promotions or discounted items may also have unique cancellation rules. Our goal is to maintain a fair and transparent policy to ensure all customers enjoy a positive shopping experience.
Timeframe
Customers can cancel their orders within a specific time window after making a purchase. The allowed cancellation period depends on the status of the order.
Once an order has been processed or shipped, cancellation may no longer be possible. To check if your order is within the cancellation window, please review its status in your account dashboard. Orders placed during peak seasons or special promotional events may have varying cancellation timeframes. Our goal is to provide clear and flexible guidelines while ensuring smooth order processing.
Cancellation Procedure
At Trendyattires, we aim to make the cancellation process simple and convenient. To cancel an order, log in to your account and go to the 'Order History' section. Find the order you wish to cancel and click the 'Cancel' button. Follow the instructions provided to complete the cancellation.
If you encounter any issues or have questions about the process, our customer support team is available to assist you. Please note that cancellations must be made within the specified timeframe and before the order begins processing or shipping. Once an order has been processed or shipped, it may no longer be eligible for cancellation. We appreciate your cooperation in following our cancellation procedure to ensure a seamless experience for all customers.
Exceptions to Cancellations
While we aim to accommodate cancellations when possible, there are some exceptions to our policy. Personalized or custom items may not be canceled once production has started. Similarly, orders that have already been processed, packaged, or shipped may not be eligible for cancellation.
Additionally, items purchased during special promotions, clearance sales, or limited-edition offers may have specific cancellation rules, which will be outlined at checkout. We encourage you to carefully review product details and terms before placing your order to understand any applicable exceptions. Our customer support team is always available to provide clarification if needed. We appreciate your understanding as we work to balance flexibility with operational constraints to deliver the best service possible.
Legal Disclaimer
While we strive to provide clear and accurate information about our cancellation policy, please note that this policy is subject to change without notice. We make every effort to ensure the information on our website is up-to-date and reliable, but we cannot guarantee that all details are error-free. By using our website and services, you agree to release us from any claims arising from your reliance on the information provided, including our cancellation policy.
We reserve the right to refuse or cancel any order at our discretion, including those that violate our terms of service or appear fraudulent or suspicious. In case of discrepancies between the information on our website and other communication channels, the website's information will take precedence. By placing an order, you acknowledge and agree to the terms of our cancellation policy.
If you have any questions or concerns regarding our cancellation policy or terms of service, please contact customer support for clarification before completing your order.